Job Title: Online Call Center Representative
Location: Hasilpur, Pakistan
Job Type: Full-time, Remote
Salary: Commensurate with experience
Job Description:
We are currently seeking a skilled and motivated Online Call Center Representative to join our team. As an Online Call Center Representative, you will be responsible for handling incoming customer calls and providing them with excellent customer service. You will work remotely from your home office, answering calls and providing support to customers.
Key Responsibilities:
Answering incoming calls from customers and providing assistance with their inquiries.
Responding to customer emails and chat messages in a professional and timely manner.
Providing ...
Job Title: Online Call Center Representative
Location: Hasilpur, Pakistan
Job Type: Full-time, Remote
Salary: Commensurate with experience
Job Description:
We are currently seeking a skilled and motivated Online Call Center Representative to join our team. As an Online Call Center Representative, you will be responsible for handling incoming customer calls and providing them with excellent customer service. You will work remotely from your home office, answering calls and providing support to customers.
Key Responsibilities:
Answering incoming calls from customers and providing assistance with their inquiries.
Responding to customer emails and chat messages in a professional and timely manner.
Providing product and service information to customers.
Escalating issues to appropriate departments when necessary.
Maintaining accurate and up-to-date customer information in the system.
Meeting or exceeding call and email handling targets and metrics.
Collaborating with team members and other departments to ensure customer satisfaction.
Requirements:
High school diploma or equivalent.
Previous experience in a call center or customer service role preferred.
Excellent communication skills, both verbal and written.
Ability to handle multiple tasks and prioritize effectively.
Strong problem-solving skills.
Ability to work independently and in a team environment.
F****iarity with basic computer applications and software.
Must have a reliable internet connection and a quiet workspace at home.
If you are a self-motivated, customer-focused individual with a passion for providing excellent service, we would love to hear from you. Apply today to join our team as an Online Call Center Representative in Hasilpur!
