Online call center job available in Narowal

Job Title: Online Call Center Representative

Location: Narowal, Pakistan

Job Type: Full-time

Salary: Competitive salary with performance-based bonuses

Job Description:

We are looking for skilled Online Call Center Representatives to join our team in Narowal. As a representative, you will be responsible for handling customer inquiries and resolving their issues through phone calls and online chat support.

Responsibilities:

Responding to customer inquiries and resolving their issues through phone calls and online chat support
Identifying customer needs and offering appropriate solutions
Maintaining a high level of professionalism and providing excellent customer service
Updating customer information in the database
Meeting daily, weekly and monthly performance targets
Following up with customers to ensure their issues are resolved and providing feedback on the company's products and services
Requirements:

Strong verbal communication and active listening skills
Ability to multitask, prioritize and manage time effectively
Familiarity with customer service principles and practices
Proficient in using computer software and technology
Ability to work independently and as part of a team
Excellent problem-solving skills and attention to detail
Prior experience in a call center or customer service environment preferred
If you are a customer-focused individual with excellent communication skills and are passionate about providing exceptional service, we would love to hear from you. Apply today and join our team in Narowal!