Job Title: Online Call Center Agent
Location: Kasur, Pakistan
Job Type: Full-time
Job Description:
We are currently seeking highly motivated and dedicated individuals to join our team as Online Call Center Agents in Kasur. As a Call Center Agent, you will be responsible for providing exceptional customer service and support through phone, email, and chat channels.
Responsibilities:
Respond to customer inquiries promptly and professionally via phone, email, or chat channels.
Provide excellent customer service by addressing customers' concerns and resolving their issues.
Use problem-solving skills to identify, troubleshoot, and resolve technical issues.
Follow up with customers to ensure satisfaction and ma...
Job Title: Online Call Center Agent
Location: Kasur, Pakistan
Job Type: Full-time
Job Description:
We are currently seeking highly motivated and dedicated individuals to join our team as Online Call Center Agents in Kasur. As a Call Center Agent, you will be responsible for providing exceptional customer service and support through phone, email, and chat channels.
Responsibilities:
Respond to customer inquiries promptly and professionally via phone, email, or chat channels.
Provide excellent customer service by addressing customers' concerns and resolving their issues.
Use problem-solving skills to identify, troubleshoot, and resolve technical issues.
Follow up with customers to ensure satisfaction and maintain positive relationships.
Adhere to all company policies and procedures while meeting performance and quality metrics.
Qualifications:
High school diploma or equivalent.
Excellent communication skills in Urdu and English.
Strong problem-solving skills and ability to multitask.
Basic computer skills and proficiency in Microsoft Office.
Experience in a customer service or call center role is preferred.
Benefits:
Competitive salary
Health and life insurance
Paid time off
Opportunities for growth and advancement
Friendly and supportive work environment
If you are a self-starter with a positive attitude and a passion for customer service, we encourage you to apply for this exciting opportunity in Kasur.
