Job Title: Online Call Center Representative
Location: Khushab, Pakistan (Remote)
Job Type: Full-time
Salary: Competitive salary with performance-based incentives
Job Description:
We are seeking a skilled and motivated Online Call Center Representative to join our team. As an Online Call Center Representative, you will be responsible for providing excellent customer service to our clients by answering their inquiries, resolving their issues, and assisting them with their needs. This is a remote position, and you will be working from home.
Key Responsibilities:
Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
Providing customers with information about our pr...
Job Title: Online Call Center Representative
Location: Khushab, Pakistan (Remote)
Job Type: Full-time
Salary: Competitive salary with performance-based incentives
Job Description:
We are seeking a skilled and motivated Online Call Center Representative to join our team. As an Online Call Center Representative, you will be responsible for providing excellent customer service to our clients by answering their inquiries, resolving their issues, and assisting them with their needs. This is a remote position, and you will be working from home.
Key Responsibilities:
Responding to customer inquiries via phone, email, and chat in a timely and professional manner.
Providing customers with information about our products and services.
Resolving customer complaints and issues.
Troubleshooting technical problems with customers.
Providing customers with support and assistance throughout the sales process.
Meeting performance targets and objectives.
Updating customer records in the database.
Qualifications:
Excellent communication skills in English and Urdu.
Previous experience in a call center or customer service environment.
Strong problem-solving skills.
Ability to multitask and manage time effectively.
Ability to work independently and as part of a team.
Availability to work flexible hours, including evenings and weekends.
Must have a stable internet connection and a quiet work environment.
If you are interested in this opportunity and meet the qualifications, please submit your resume and cover letter for consideration. We look forward to hearing from you!
