Online call center job available in Rajanpur

Job Title: Online Call Center Agent

Location: Rajanpur, Pakistan

Job Type: Full-time

Salary: Competitive

Job Description:

We are currently seeking a skilled and motivated Online Call Center Agent to join our team in Rajanpur. As an Online Call Center Agent, you will be responsible for providing excellent customer service and support to our clients through various communication channels, including phone, email, and chat.

Responsibilities:

• Answering and making calls to clients to provide support and assistance.

• Responding to customer inquiries through email and chat.

• Ensuring that all customer interactions are handled professionally and efficiently.

• Resolving customer issues and complaints promptly and effectively.

• Providing accurate information about our products and services to customers.

• Maintaining detailed records of customer interactions and transactions.

• Collaborating with other team members to improve customer service and support.

Requirements:

• High school diploma or equivalent.

• Prior experience in a call center or customer service role preferred.

• Excellent communication and interpersonal skills.

• Strong problem-solving and analytical skills.

• Ability to multitask and prioritize tasks effectively.

• Proficiency in Microsoft Office and other computer applications.

• Willingness to work flexible hours, including weekends and holidays.

If you are a customer service-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply for this exciting opportunity. Read more