Online call center job available in Khanewal

Job Title: Online Call Center Agent

Location: Khanewal, Pakistan

Job Type: Full-time

Job Summary:

We are seeking an enthusiastic and experienced Online Call Center Agent to join our team. As an Online Call Center Agent, you will be responsible for answering calls, responding to customer inquiries, and providing excellent customer service. You will be required to work in a fast-paced environment and must have excellent communication skills.

Key Responsibilities:

Answer incoming calls and respond to customer inquiries.
Provide customers with product and service information.
Identify and escalate priority issues to the appropriate team member.
Maintain accurate customer records by updating account information.
Follow up customer calls where necessary.
Perform customer verifications and provide accurate feedback.
Keep up-to-date with all product and service changes.
Requirements:

Minimum education: High school diploma or equivalent.
Minimum experience: 1 year of experience in a call center or customer service-related field.
Excellent communication skills, both written and verbal.
Ability to multitask and work in a fast-paced environment.
Strong problem-solving skills.
Proficient in basic computer skills and Microsoft Office.
Must be willing to work flexible hours, including weekends and holidays.
Ability to speak multiple languages is a plus.
Benefits:

Competitive salary.
Health insurance.
Opportunities for career growth.
Paid vacation and sick leave.
Performance-based bonuses.
Dynamic and supportive work environment.
If you meet the above requirements and are excited to be a part of a growing organization, please submit your application today!